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Hello, I'm Yuvraj Dhawan with SiriusXM and I'm here to help.
Hi there how are you doing today?
Hi. Trying to cancel subscription
 
I have read your above chat, not to worry. Kindly be assured, I will help you with the best today.
Just for the feedback may I know that why are you looking to cancel your services? 

I mean is there any issue with the programming, price or content? So that I can help you with the best.
D
 
I only use it in my car, which I’m not in much. Plus price is 3x or 4x what it once was so not worth it
 
I totally understand your concern, we would hate to lose a valued customer like you due to pricing issue. Be rest assured, I am here to assist you with the best.
Let me lower it down
Shall I ?
ok
 
I see here that you are already logged in to your SiriusXM Online Account. Please bear with me a moment while I use that info to locate and verify your account on my end.
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I have our Platinum plan at a discount rate of $8.99 plus fees and taxes for the next 12 months. This is a $15 savings off the current monthly rate of $23.99. 

The Platinum plan includes:
- All the programming SiriusXM offers
- Access to every live game and sports talk
- Access to the SiriusXM app 

Like all our plans it will automatically renew at then current rates. Let’s get this started for you today!
Sounds good?
 

 

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Let's go over the details. The 12 months XM Platinum Promotional plan you chose starts on January 01, 2024 and comes to $10.91 per month for the initial 12 months period, which includes fees and taxes.


After your first 12 months, beginning on January 01, 2025 your subscription will automatically renew and bill every month at then-current rates for an estimated total charge of $29.12, which includes fees and taxes. You may cancel at any time by calling us at 866-635-2349. You may see a renewal with a pro-rated charge to align with the billing date on your account.

Your Customer Agreement including the refund policy can be found on our website at: siriusxm.com or you can request it at any time by phone. If there is an email address on your account, a confirmation of this transaction will be sent to that email address within 5 days.

Do you accept these terms?
 

Congratulations! We have successfully activated the new package into your account. I am sure you will continue to enjoy our services.

 

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8 minutes ago, rjt said:
Hello, I'm Yuvraj Dhawan with SiriusXM and I'm here to help.
Hi there how are you doing today?
Hi. Trying to cancel subscription
 
I have read your above chat, not to worry. Kindly be assured, I will help you with the best today.
Just for the feedback may I know that why are you looking to cancel your services? 

I mean is there any issue with the programming, price or content? So that I can help you with the best.
D
 
I only use it in my car, which I’m not in much. Plus price is 3x or 4x what it once was so not worth it
 
I totally understand your concern, we would hate to lose a valued customer like you due to pricing issue. Be rest assured, I am here to assist you with the best.
Let me lower it down
Shall I ?
ok
 
I see here that you are already logged in to your SiriusXM Online Account. Please bear with me a moment while I use that info to locate and verify your account on my end.

Ask him who he likes tomorrow in Cricket.

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